Privacy Policy

1. Introduction

Hamilton Bailey Law Firm ("we", "our", or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us.

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and any applicable State or Territory privacy legislation.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, address, email address, and phone number
• Professional information (medical practice details, registration numbers)
• Financial information (for billing purposes)
• Information about your legal matter
• Communications between you and our firm
• Website usage data and analytics

2.2 How We Collect Information

We collect personal information through:

• Direct interactions (consultations, forms, emails, phone calls)
• Our website and online portals
• Third parties (referral sources, other professionals)
• Publicly available sources

3. How We Use Your Information

We use your personal information to:

• Provide legal services and advice
• Communicate with you about your matter
• Process payments and manage billing
• Comply with our legal and regulatory obligations
• Improve our services and website
• Send relevant updates and information (with your consent)
• Conduct conflict checks

4. Legal Professional Privilege

Communications between you and our lawyers for the purpose of seeking or providing legal advice are protected by legal professional privilege. We will not disclose privileged information without your consent, except where required by law or court order.

5. Disclosure of Information

We may disclose your personal information to:

• Courts, tribunals, and regulatory bodies (as required for your matter)
• Other parties involved in your legal matter (with your consent)
• Our professional advisers and service providers
• Government authorities (where required by law)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include:

• Encrypted data storage and transmission
• Secure access controls and authentication
• Regular security assessments and updates
• Staff training on privacy and security
• Physical security measures for our premises

7. Your Rights

Under Australian privacy law, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Make a privacy complaint

To exercise these rights, please contact our Privacy Officer using the details below.

8. Cookies and Website Analytics

Our website uses first-party cookies and similar technologies to improve your browsing experience, analyse website traffic, and understand where our visitors come from. You can control cookies through your browser settings.

First-Party Analytics: We use our own self-hosted analytics system. Your usage data is stored securely in our own database and is never shared with third-party analytics providers. We collect anonymous usage data including pages visited, session duration, device type, and general location (country/city level only). We do not store IP addresses or any personally identifiable information in our analytics data.

Session Cookies: We use session cookies to track your browsing session for analytics purposes. These cookies expire when you close your browser and are not used to identify you personally.

9. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For legal files, we typically retain records for a minimum of 7 years after the matter is closed, or longer where required by law or professional obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy complaint, please contact us: